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Product Design,
Strategy & Leadership

I am a UX Design Manager with 15+ years of experience working for companies like AT&T, Citi, and 7-Eleven.

Most recently I managed the consumer design team at 7-Eleven responsible for re-imagining their customer-facing app experiences, and launching 7NOW — their multi-national flagship delivery service.

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7-Eleven UX Team Leadership

Co-directing a team of 38 while scaling the design practice to support the largest convenience retailer in the world.


7-Eleven Admin Portal

How I led the effort to digitally transform 7-Eleven’s delivery program (7NOW) by designing a portal to automate marketing, merchandising, and operational tasks.


AT&T Alliance Sales Portal

Architecting and designing a portal for AT&T’s network of third-party sellers (350K+). The portal is used daily to access information about AT&T products and services, correspond with AT&T field reps, and maintain training and certifications.


AT&T Virtual Router Support Portal

How I leveraged my UX design and full-stack development skills to design and code a support portal for AT&T’s virtual router customers (300K+).


Citi.com Bill Payments Experience

Redesigning the bill payment experience while launching instant Real-time Payments® on Citi’s website and native app.


7-Eleven OneApp

Leading and managing 7-Eleven’s consumer design team while combining three customer-facing apps into one single mobile app experience.


Additional UX work samples are available upon request.
To learn more about my full-stack development skill set, please visit my development portfolio.

For the past three years, I have been leading and managing the design team at 7-Eleven defining their new ecosystem of consumer mobile apps. Recently, we launched the 7NOW delivery service, and scaled it to 4,500+ stores nationwide to meet the increased demand for delivery during the COVID-19 pandemic.

Prior to my tenure at 7-Eleven, I worked at Citi where I led a small team re-imagining their consumer web and mobile app experiences. I have also worked on multiple UX teams at AT&T designing B2B products supporting their sales teams and large enterprise customers.

Before formally working in Product Design, I worked as an Interactive Designer, Full-stack LAMP Developer, and Design Manager at a number of branding, UX, and full-service consultancies. Throughout my career, I have developed a unique set of skills including user-centered design, traditional design, front-end development, and team leadership.




Clients

Comprehensive list of clients I have worked for.

Abbreviated client list

  • Abrazo Health Care
  • Acosta
  • Acton MBA
  • Al Dia
  • Alliance Data
  • Ampersand Health
  • Archpoint Implant Dentistry
  • Arthur Andersen
  • AvreaFoster
  • Bernarducci Gallery
  • Bimbo Bakeries
  • Boost Mobile
  • Bryan’s House
  • Capital Southwest
  • Citracal
  • Concentra Urgent Care
  • Cox Oil
  • Dallas Area Rapid Transit
  • DFW Airport
  • ePlus Cancer Care
  • Exxon Mobile Corporation
  • Farm Buero Insurance
  • FastSigns
  • First Choice Power
  • Frye Heart Center
  • Gateway
  • Globalstar/Spot
  • Habitat for Humanity
  • HaynesBoone, LLP.
  • Henderson Design Studio
  • HPI Realty
  • Jafra
  • KTVT
  • LasikPlus
  • Louis K. Meisel Gallery
  • Lyda Hill Foundation
  • Make A Wish Foundation
  • Mary Kay
  • Mattress Giant
  • McDonald’s
  • Medical City Childrens Hospital
  • Medical City Hospital
  • Midas
  • MME Fine Art
  • Mockingbird Station
  • Monster
  • Mouser
  • Mrs. Bairds
  • National Osteoporosis Foundation
  • National Restaurant Association
  • Oasis Paper
  • Oldsmobile
  • Omni Hotels & Resorts
  • Overhead Door
  • Parmenter Realty Partners
  • Plus One Gallery
  • Pure Fishing
  • Purity Oilfield Services
  • Quorum Hotel Advisors
  • Rave Motion Pictures
  • Regus
  • Service Experts
  • Seton Hall University
  • Taco Bueno
  • Tenet Healthcare
  • Texas Beef Council
  • Texas Presbyterian Foundation
  • The Associates Financial Corp.
  • Tia Rosa
  • Travel Channel
  • Uniden
  • Vanguard Health
  • Verizon Wireless
  • Western Union
  • Abrazo Health Care
  • Acosta
  • Acton MBA
  • Al Dia
  • Alliance Data
  • Ampersand Health
  • Archpoint Implant Dentistry
  • Arthur Andersen
  • AvreaFoster
  • Bernarducci Gallery
  • Bimbo Bakeries
  • Boost Mobile
  • Bryan’s House
  • Capital Southwest
  • Citracal
  • Concentra Urgent Care
  • Cox Oil
  • Dallas Area Rapid Transit
  • DFW Airport
  • ePlus Cancer Care
  • Exxon Mobile Corporation
  • Farm Buero Insurance
  • FastSigns
  • First Choice Power
  • Frye Heart Center
  • Gateway
  • Globalstar/Spot
  • Habitat for Humanity
  • HaynesBoone, LLP.
  • Henderson Design Studio
  • HPI Realty
  • Jafra
  • KTVT
  • LasikPlus
  • Louis K. Meisel Gallery
  • Lyda Hill Foundation
  • Make A Wish Foundation
  • Mary Kay
  • Mattress Giant
  • McDonald’s
  • Medical City Childrens Hospital
  • Medical City Hospital
  • Midas
  • MME Fine Art
  • Mockingbird Station
  • Monster
  • Mouser
  • Mrs. Bairds
  • National Osteoporosis Foundation
  • National Restaurant Association
  • Oasis Paper
  • Oldsmobile
  • Omni Hotels & Resorts
  • Overhead Door
  • Parmenter Realty Partners
  • Plus One Gallery
  • Pure Fishing
  • Purity Oilfield Services
  • Quorum Hotel Advisors
  • Rave Motion Pictures
  • Regus
  • Service Experts
  • Seton Hall University
  • Taco Bueno
  • Tenet Healthcare
  • Texas Beef Council
  • Texas Presbyterian Foundation
  • The Associates Financial Corp.
  • Tia Rosa
  • Travel Channel
  • Uniden
  • Vanguard Health
  • Verizon Wireless
  • Western Union
  • Bernarducci Gallery
  • Boost Mobile
  • Concentra Urgent Care
  • DFW Airport
  • Exxon Mobile Corporation
  • Habitat for Humanity
  • Louis K. Meisel Gallery
  • Lyda Hill Foundation
  • Make A Wish Foundation
  • McDonald’s
  • Medical City Childrens Hospital
  • MME Fine Art
  • National Osteoporosis Foundation
  • Omni Hotels & Resorts
  • Quorum Hotel Advisors
  • Regus
  • Tenet Healthcare
  • Texas Presbyterian Foundation
  • Travel Channel
  • Verizon Wireless
  • Western Union



Competencies

  • Team Leadership & Management
  • UX Process & Strategy
  • Information Architecture
  • UI Visual Design
  • Prototyping
  • UX Research
  • Design Thinking
  • Front-end Development

Technical Skills

  • Figma
  • FigJam
  • Sketch
  • Invision
  • Maze
  • Useberry
  • Adobe CC
  • HTML
  • CSS
  • jQuery / JavaScript
  • PHP
  • MySQL
  • Responsive Frameworks
  • WordPress


Contact

Reach out. Let’s talk about your next project, and how we can work together.





    To learn more about my work as a full-stack developer, please view my development portfolio.